Our goal is to provide better complete systems
support than any other vendor. Our aim is to acquire
customers who realize their need for this type
of superior support, and thatis achieved through
a close personal relationship between customer
and vendor. Our on-site training, not only teaches
the customer about our software, but teaches us
about the customer's business, usage of data,
and special computing needs. This two-way training
provides the knowledge that is the cornerstone
for providing superior support.
The specialty of Fike & Fike, Inc.
unlimited toll-free phone support
software upgrades providing new features, and general improvements
answers regarding software operation
answers regarding general system usage
answers regarding your specific data
analysis of your specific data
customizations for training, instructions, software
complete customer developed systems
hardware maintenance and repair
courteous and respectful treatment
Where the success of you business counts
training, not limited in hours, is provided
"until the job is done"
we not only train, but we get you "up
and going" by assisting you with system
configuration, and even intial data entry
Where your opinion counts
we want to improve our software
we want to listen to your ideas
we will act on your ideas
Where your calls put you in touch with...
the people who actually invented the software
the people who gave the ansers
the people who have the power to alter the software
the people who want your problems solved
the people who are responsible for our success
Where the staff understands and cares for...
people and their concerns
business and its problems
accounting and its difficulties
computers and their benefits
Our Motto
Our motto is "Our software products are
a result of the collective efforts of all of you,
our expanding customer base. It is you that we
owe the success of our products and the success
of our organization. It is our duty to view and
treat our relationship as one of a cooperative
association where you are the members, and we
are the servants. The association exists solely
for the benefit of its members." If you have
any questions or comments, please call us at 1-800-525-3678.
